Privacy statement
Privacy Statement Sympact Solutions B.V.

Protection of your privacy

Sympact Solutions B.V., hereafter ‘Sympact’, takes the protection of your privacy very seriously. We therefore treat your personal data confidentially and with the utmost care. This privacy statement applies to all personal data that is collected and used by Sympact. This concerns client data provided by you, but also information about visits to our website, newsletter sign-ups, participation in campaigns or special offers, and information used in our assignments. Sympact only uses your data with your permission or when Sympact needs your data to provide you with products or services or has already done so. If and when Sympact processes your data in any other way, this requires your (explicit) consent.

Personal data that we process

Sympact processes your personal data because you use our services and/or because you have provided this data to us. This may include the following data: first name and surname, gender, date of birth, place of birth, address, telephone number, email address, bank account number.

The purpose of and grounds for processing personal data

Sympact processes your personal data for the following purposes:

  • Processing your payment
  • Sending newsletters and/or mailings
  • To phone you or send you an email if this is necessary for carrying out our services
  • To inform you about changes to our services and products
  • To deliver goods and services to you
  • Automated decision-making

Sympact does not make decisions based on automated processing about matters that could have (considerable) consequences for individuals. This concerns decisions that are made by computer programs or systems, without the involvement of a person (such as an employee of Sympact).

How long do we keep personal data for?

Sympact does not keep your personal data for longer than is strictly necessary to realise the purposes for which we collect your data. 

Sharing personal data with third parties

Sympact does not sell your data to third parties and only provides this data to third parties if it is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude processor agreements with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Sympact remains responsible for the processing of your data.

Cookies or similar techniques that we use

Sympact only uses technical and functional cookies, and analytical cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you visit this website for the first time. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website functions properly and remember things such as your preferences. We also use them to optimise our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. You can also delete any information that has been previously stored through your browser settings. Further information on our cookie settings can be found here.

Viewing, correcting or deleting data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the processing of your personal data or to object to the processing of your personal data by Sympact. You can submit a request to view, correct, delete or request the withdrawal of your consent to the processing of your personal data via the online form. We will reply to your request as soon as possible, but no later than four weeks.

How we protect your personal data

Sympact takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised changes. If you are under the impression that your data is not adequately protected or there are indications of misuse, please contact us at